Privacy Policy

At Unsold Antarctica, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Create an account or register for our services
• Make a booking or inquiry about an expedition
• Subscribe to our newsletter or marketing communications
• Contact us with questions or feedback
• Participate in surveys or promotions

This information may include your name, email address, phone number, mailing address, passport details (for booking purposes), dietary requirements, and payment information.

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing activity, including:

• IP address and geographic location
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring website or source
• Device identifiers

How We Use Your Information

We use the information we collect for various purposes, including:

• Processing and managing your expedition bookings
• Communicating with you about your reservations and travel arrangements
• Sending you important updates about expeditions, including schedule changes or safety information
• Providing customer support and responding to your inquiries
• Sending marketing communications (with your consent)
• Improving our website, services, and user experience
• Analyzing usage patterns and trends
• Protecting against fraud and ensuring the security of our services
• Complying with legal obligations

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our website. Cookies are small text files stored on your device that help us:

• Remember your preferences and settings
• Keep you signed in to your account
• Understand how you interact with our website
• Measure the effectiveness of our marketing campaigns
• Provide personalized content and recommendations

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our website.

Third-Party Services

We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business. These may include:

• Expedition operators and cruise lines: To facilitate your booking and travel arrangements
• Payment processors: To securely process your transactions
• Email service providers: To send transactional and marketing communications
• Analytics providers: To help us understand website usage
• Cloud hosting services: To store and protect your data

We require all third-party service providers to respect the security of your personal information and to treat it in accordance with applicable laws.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using SSL/TLS protocols
• Secure storage of sensitive information
• Regular security assessments and updates
• Access controls limiting who can view your information
• Employee training on data protection practices

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct any inaccurate or incomplete information
• Deletion: Request that we delete your personal information (subject to certain exceptions)
• Portability: Request a copy of your data in a machine-readable format
• Opt-out: Unsubscribe from marketing communications at any time
• Restriction: Request that we limit how we use your information

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The retention period may vary depending on the context and our obligations.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information internationally, we take appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

We will do our best to respond to your inquiry within a reasonable timeframe.